Refund & Cancellation Policy
- Since test series are digital products that are activated instantly, payments are generally non-refundable once any paper has been accessed.
- If you have not accessed any paper, you may request a full refund within 7 days of purchase by emailing support@catestclub.com with your order number.
- If you were charged twice or your payment was debited but the series was not activated, we will refund the extra/failed amount in full.
- Approved refunds are processed to the original payment method within 5–7 working days.
- No physical goods are shipped; all services are delivered online in your student panel.
Last updated: 12 Nov 2026